Hi! I'm Precious — a Medical Virtual Assistant with almost 2 years of dedicated experience as a virtual front desk coordinator and appointment scheduler for a U.S.-based OBGYN practice, backed by 8 years of total BPO/customer service experience.
Medical VA experience:
Patient scheduling, intake, and coordination for a US OBGYN practice — handling high call volumes with care, accuracy, and HIPAA-conscious professionalism.
Prior experience:
Billing & collections (Verizon, SiriusXM), retention specialist, TripAdvisor property support, seasonal order processing (1-800-Flowers), airline/vessel reservations.
Core skills:
Appointment scheduling & patient coordination
Patient intake & front desk operations
Billing, collections & retention support
MS Excel, Word, Google Docs & Sheets
Typing speed: 60 WPM | English: C1 (Advanced)
Why hire me:
I pick up new EHR/scheduling systems fast, stay calm under high call volume, and treat every patient interaction with the same care I'd want for my own family. Reliable, detail-oriented, and easy to onboard.
Verified