Dedicated healthcare and customer service professional with 3+ years of experience in Medical Billing, Benefits Investigation, Specialty Pharmacy, and Revenue Cycle Management. Skilled in insurance verification, prior authorizations, claim submission, denial management, and coordinating with providers and insurance companies to ensure accurate and timely patient support. Proficient in Tebra, TherapyAppointment, Iris Tools, and ISET systems, with strong attention to detail, problem-solving, and multitasking abilities in fast-paced environments.
Additionally, has experience in Lead Generation and customer support within the real estate industry, assisting clients with rental property inquiries and customer coordination. Also experienced in travel account customer service, handling airline bookings, flight cancellations, reservation changes, and travel-related inquiries while delivering excellent customer experience and communication support.
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