Hello! I'm Dominic, a dedicated and results-driven Virtual Assistant with over 8 years of experience in customer service, sales and marketing, administrative support, and operations. I also have more than 2 years of experience as a Japanese Bilingual Associate at Amazon supporting customers and delivery partners through phone, email, and live chat.
I can help businesses with:
- Virtual Assistance
- Administrative Support
- Customer Service (Phone, Email & Chat)
- Sales & Marketing Support
- Lead Generation
- Data Entry & Internet Research
- Email & Calendar Management
- CRM Management (Salesforce)
- Report Preparation & Documentation
- Market Research
- Microsoft Office & Google Workspace
- Social Media Support
My background includes working with Amazon, DENSO Philippines, WNS, Alorica, and other international companies, where I developed strong communication, problem-solving, and organizational skills. I am also a JLPT N4 passer with Japanese proficiency at approximately the N3 level, allowing me to support both English- and Japanese-speaking clients.
I am dependable, detail-oriented, quick to learn new tools, and comfortable working independently with minimal supervision. Whether you need help with administrative tasks, customer support, sales coordination, or day-to-day business operations, I am committed to delivering accurate, high-quality work and helping your business grow.
I look forward to working with you!
Verified
