Experienced NEMT Dispatcher | 6+ Years of Dispatch & Customer Service Excellence
If you're looking for a dependable dispatcher who can keep your operations running smoothly, I'm ready to help.
I have over 6 years of hands-on experience as a Non-Emergency Medical Transportation (NEMT) Dispatcher, managing daily transportation operations across the United States. I specialize in coordinating drivers, scheduling patient trips, resolving last-minute issues, and ensuring every ride is completed safely, efficiently, and on time.
Throughout my career, I've developed strong communication, multitasking, and problem-solving skills while working in a fast-paced environment. I understand the importance of accuracy, professionalism, and providing excellent service to patients, drivers, brokers, and healthcare facilities.
My expertise includes:
NEMT Dispatch Operations
Trip Scheduling & Route Optimization
Driver Coordination & Support
Same-Day Trip Management
Handling Cancellations, No-Shows & Rescheduling
Customer Service & Phone Support
Data Entry & Administrative Tasks
Real-Time Problem Solving
Team Communication
Software & Platforms:
MediRoutes
AVO
Uzurv
Google Workspace (Docs, Sheets, Gmail)
Microsoft Office
Slack, Zoom, Microsoft Teams
I take pride in being reliable, organized, and proactive. I learn new systems quickly, communicate effectively, and remain calm under pressure. Whether you need someone to manage dispatch operations, support your drivers, or provide exceptional customer service, I am committed to helping your business succeed.
I'm currently seeking a full-time or part-time remote position where I can contribute my experience and become a valuable long-ter-----------mber of your team.
Let's work together to keep your operations efficient and your clients satisfied.
