Healthcare RCM & Collections Expert | Operations Manager | Medical Billing, A/R Recovery & Denial Management | Helping Healthcare Organizations Improve Revenue Performance

Results-driven professional with 13+ years of experience in healthcare operations, revenue cycle management, collections, customer service, and administrative support. Skilled in workforce planning, KPI reporting, process improvement, stakeholder coordination, and remote team leadership.


Credentials

13+ Years of Experience
Healthcare RCM Expertise
Operations & Workforce Leadership
HIPAA Certified
AAPC Certified Professional Biller (CPB)
Six Sigma Certified
Project Management Certified
Cybersecurity Certified
Remote Team Management Experience


Why Work With Me

Detail-Oriented and Organized
Strong Communication Skills
Data-Driven Decision Maker
Quick Learner of New Systems
Experienced in Remote Operations
Committed to Quality and Service Excellence


(For larger projects, I have access to a trusted support team that can assist with administrative and operational tasks when additional resources are needed. All work remains under my direct supervision to ensure consistency, quality, and accountability).