Experienced Customer Support & Virtual Assistant professional with over 4 years of chats, calls, and email support experience handling financial accounts. Skilled in managing customer inquiries related to transactions, billing, and account management while maintaining accuracy, professionalism, and high customer satisfaction.
I also have hands-on experience supporting short-term rental platforms such as Airbnb, VRBO, and -----------, handling guest communication, reservations, and issue resolution. Comfortable with calls, CSR tasks, and Canva for basic design needs.
Known for being reliable, responsive, and eager to learn, I adapt quickly to new tools and processes and take pride in delivering quality support in fast-paced environments.
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