Hello, my name is Kenelm Neil Ricacho Mejor. I have over 7 years of experience in customer service and support, working across different accounts in the BPO industry such as, financial services, and e-commerce. Throughout my career, I’ve handled customer care, technical troubleshooting, and selling partner support, which helped me strengthen my communication, problem-solving, and adaptability skills.
I’ve had the opportunity to work with companies like Teletech, JP Morgan Chase, Foundever, World Remit, and now Amazon, where I support selling partners with fulfillment, shipments, and account-related issues in the past 18 months. In these roles, I’ve consistently met performance goals, ensured compliance with company policies, and resolved complex concerns with empathy and accuracy.
What motivates me most is helping customers find solutions while contributing to team success, and I look forward to bringing this dedication and expertise to your organization.
