Running an ecommerce business is challenging enough, you shouldn't have to worry about orders falling behind, delayed shipments, or unanswered customer emails.
That's where I come in.
I help Shopify and ecommerce business owners streamline their backend operations by managing the day-to-day tasks that keep their stores running efficiently. From order management and fulfillment to customer support and vendor coordination, I take ownership of your operations so you can focus on growing your business.
With 7+ years of ecommerce operations experience, I've processed 70–100 orders daily, coordinated with 90+ suppliers, resolved customer issues, monitored order fulfillment, and improved operational workflows through SOPs and tracking systems. I enjoy creating structure behind the scenes so business owners can spend less time managing operations and more time growing their business.
Here's how I can support your business:
• Order Management & Fulfillment
• Customer Support
• Vendor Coordination
• Inventory Management
• Returns & Refunds
• Shipping Support
• SOP Development
Platforms & Tools
Shopify • BigCommerce • Re:amaze • Microsoft Excel • Google Workspace • Microsoft Outlook • Slack • Microsoft Teams • FedEx • UPS • ChatGPT
Reliable operations are the foundation of a successful ecommerce business. I take pride in being a dependable partner who keeps your backend operations organized, supports your customers professionally, and helps your business scale with confidence.
If you're looking for someone who takes ownership, communicates proactively, and genuinely cares about your business, I'd love the opportunity to work with you.
Verified