As an IT professional with over four years of experience, I am dedicated to leveraging my skills and knowledge to drive technological innovation and contribute to the success of my organization. Simultaneously, as an aspirant graphic designer, I am committed to mastering tools like Canva to bring creativity and visual communication to the forefront. My goal is to fuse my technological expertise with my passion for design, creating seamless user experiences and visually captivating solutions that push the boundaries of innovation.
Here are the key skills and experiences I bring to the table:
-Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
-Hands-on and remote troubleshooting and problem-solving
-Strong knowledge of computer hardware systems and components
-Installation and configuration of desktop computers
-LAN and WAN connectivity, troubleshooting, and maintenance
-Knowledge of computer operating systems (Windows, macOS)
-User management in Active Directory, Google Workspace Admin, and Microsoft Azure environments
-Management of computer hardware and peripherals inventory
-Data entry and database management
-Graphic design using Canva
-Basic video editing using Canva and CapCut
-Technical support and end-user assistance
Key Achievements:
-Point of contact on Active Directory cleanup and maintenance
-Point of contact on PCI vulnerability fix
-Point of contact on Machines inventory using Smartsheet
Tools:
-Smartsheet
-ManageEngine Endpoint Central
-Active Directory
-Remote Desktop
-PDQ Deploy
-Datto RMM (Kaseya)
-Autotask
-IT Glue (documentation)
-Microsoft Azure
-Microsoft Entra ID
-Google Workspace
-Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
-Microsoft SharePoint
-SentinelOne
-Sophos Central
-Canva
-CapCut
-OneDrive
