Passionate and highly motivated individual with over 3 years of experience in research, technical writing, market research, lead generation and customer relationship management. Experienced in the Microsoft Office Suite, Google Workspace, ZoomInfo, ----------- , LinkedIn Sales Navigator, SeekOut, and Salesforce Lightning. Trained in the Microsoft Dynamics 365 Classic and version 9, Power Platform including Power BI. Certified Microsoft Dynamics CRM Professional. Knowledgeable with fundamentals of C#, JavaScript, HTML, CSS, and SQL. Fast learner, effective problem-solver, excellent communicator, and team player that consistently strives for excellence and continuous improvement.