Client relations and customer support specialist with 9+ years of experience across sales, technical support, and collections (Sprint, AT&T/DIRECTV, Microsoft accounts), including 5+ years remote.
Top performer in two separate roles with verified certificates and customer commendations. Also experienced in marketing support: email automation (Mailchimp), social media management (Canva, CapCut), and website copy, with real campaign results for three small businesses.
Comfortable with Salesforce, Microsoft Dynamics, and currently learning HubSpot. Full portfolio with proof of work available on request.