Highly analytical, systems-driven, and results-oriented Real Estate Virtual Assistant and Acquisitions & Dispositions Specialist with over 16 years of remote work experience, including a deep specialization in land investment and 14 years of top-tier call center operations. Proven track record managing end-to-end transaction pipelines for raw land and agricultural properties. Expert in high-converting SMS/Direct Mail outreach, disciplined comparative market analysis (CMA), rigorous property due diligence, and proactive disposition marketing (MLS listing management, broker negotiations, and coordinated handoff and closing logistics with Transaction Coordinator and Title/Escrow). Experienced in leveraging cutting-edge CRM systems, automated pipelines, and daily AI workflows to drive operational efficiency and scale high-volume investment models.
ACQUISITIONS:
—SMS campaign management (Launch Control) – template writing, drip sequences, daily batch sends, live-text negotiations, and hot lead qualification.
—Direct mail campaign coordination (Pebble CRM) – letter mailouts, response tracking, conversion analysis.
—Multi-platform comparative market analysis (Zillow, Redfin, LandInsight, LandID) to establish accurate market values and Maximum Allowable Offers (MAO).
—Lead qualification using the Four Pillars of Motivation (Condition, Timeline, Reason, Price) across all channels.
—TCPA-compliant DNC registry scrubbing and opt-out list management to eliminate regulatory risk.
—Full CRM pipeline management in Pebble – lead categorization (Hot/Warm/Nurture/Drip), automated follow-up sequences (72 hrs to 120 days), and zero-leak pipeline hygiene.
—Contract generation in Pebble + PandaDoc e-signatures for fast turnarounds.
DISPOSITIONS:
—Pre-Disposition Due Diligence: preliminary title review, GIS visual/access review, utilities confirmation, soils assessment, and survey review.
—Listing agent recruitment via multi-channel outreach (email, text, call) – I don't stop until I find an agent willing to list.
—BOV evaluation against underwriting; price-adjustment coordination throughout the listing lifecycle.
—Drone photography coordination & Generation via ----------- & Land Insight.
—Multi-platform listing management: Creative Listings, Houzeo, Zillow.
—Prepared and forwarded closing package to TC/Title; maintained status updates from escrow through recording.
12 YEARS OF TOP-TIER BPO EXPERIENCE:
—Senior Customer Service, Technical Support, and Sales expertise across Fortune-500 accounts, including AT&T, DIRECTV, Expedia, Travelocity, and major e-commerce brands. Proven track record of high performance, CSAT excellence, and SLA compliance in high-volume environments.
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