Detail-oriented and reliable Virtual Assistant with 7+ years of experience in Customer Support and Content Moderation. Skilled in handling email/chat inquiries, reviewing online content, enforcing community guidelines, and performing accurate data entry tasks. Experienced in using CRM tools, moderation systems, and digital platforms to ensure customer satisfaction and online safety. Ready to support businesses with professionalism, efficiency, and strong attention to detail.
CORE SKILLS
• Content Moderation & Policy Enforcement
• Customer Service & Technical Support
• Email, Chat, and Phone Support
• Attention to Detail & Accuracy
• Analytical Decision-Making
• Familiarity with Google Workspace & Moderation Tools
• Reporting & Documentation
• Team Collaboration
• Emotional Resilience & Adaptability
