Hi! I'm Rich Ann, a reliable and detail-oriented Virtual Assistant with over 6 years of experience in customer service, appointment setting, insurance verification, and administrative support for US-based companies.
I specialize in helping clinics, businesses, and busy professionals streamline their operations, improve client communication, and maintain accurate records. My experience working with dental clinics, insurance providers, and reservation systems has trained me to work efficiently, independently, and with minimal supervision.
Here’s what I can help you with:
• Appointment scheduling and calendar management
• Insurance verification and benefits breakdown
• Email and inbox management
• Customer service (phone, chat, email)
• Data entry and database management
• Claims follow-up and documentation
• Reservation and booking management
• Administrative support
I am HIPAA certified and experienced with tools such as:
• Easy Dental
• Open Dental
• Curve Dental
• Google Workspace
• Microsoft Office (Excel, Word, PowerPoint)
• Canva
• CRM systems
Why clients love working with me:
• Strong attention to detail
• Excellent English communication skills
• Fast learner and tech-savvy
• Reliable and deadline-driven
• Able to work independently
• Professional and trustworthy
I take pride in helping businesses run smoothly so you can focus on growing your company.
I am ready to start immediately and would love to be part of your team.
