EXPERIENCED E-COMMERCE CSR AND TECHNICAL SUPPORT PROFESSIONAL
With over 3 years of dedicated customer service experience in eCommerce, I've honed my skills in assisting customers via phone, email, and live chat platforms. Additionally, my 1 year of technical support background has equipped me with troubleshooting prowess to resolve issues efficiently.
Proficient in using:
• Shopify
• Gorgias
• HappyFox
• Magento
• Cafe 360
Communication Tools:
• Skype
• Outlook
• Gmail
• -----------
• Slack
• Messenger
• MS Teams
Dialer:
• Jivetel
• Ring Central
I seek opportunities to leverage my diverse skill set and provide top-notch support in a dynamic environment. Let's connect and discuss how I can contribute to your team's success!
