Hello! Marianne here. I’m a results-driven and growth-focused operations professional with 4 years of experience supporting U.S.-based real estate and finance teams. I help businesses stay organized, efficient, and operationally strong through proactive support, structured systems, process improvement and analytical insights.
WHAT SUCCESS LOOKS WHEN WE WORK TOGETHER
• Transactions/ projects stay organized and on track from contract to close or beginning to end
• Inboxes, calendars, and databases remain clean, updated, and managed proactively
• Deadlines, follow-ups, and compliance requirements are tracked accurately
• CRM systems become more organized, actionable, and optimized for workflow efficiency
• Communication with clients, agents, lenders, and vendors stays clear and professional
• Problems are identified early with solutions and follow-through
• Teams operate more smoothly through structured workflows, SOPs, and organized processes
PROVEN EXPERIENCE
• Managed up to 17 concurrent real estate transactions during peak season
• Supported a team of 20 real estate agents through CRM management and workflow coordination
• Achieved approximately 80% on-time closings through proactive tracking and communication
• Maintained a zero-unread inbox daily while handling transaction coordination and scheduling
• Managed approximately 100 staff inquiries daily at PwC
CORE SERVICES
• Project Management / Transaction Coordination (Contract-to-Close)
• CRM & Database Management
• Inbox & Calendar Management
• Reporting & Data Entry
• Billing & Invoice Tracking
• Workflow Optimization & SOP Creation
• Administrative & Operations Support
• Appointment Scheduling & Outreach Coordination
TOOLS & PLATFORMS
Google Workspace | Microsoft Office 365 | Asana | HubSpot | Follow Up Boss | Brivity/PLACE | LionDesk | BoomTown | Podio | GoHighLevel (Beginner) | QuickBooks (Beginner) | DocuSign | Mojo Dialer | Landvoice | Canva | Meta Business Suite | Zillow | Cloud CMA | ChatGPT
