I am a skilled Virtual Assistant and former Health Operations Associate at Accenture, bringing a solid background in healthcare administration, medical data management, and strict HIPAA compliance. Backed by a Bachelor of Science in Psychology, I combine analytical thinking with strong administrative expertise to deliver highly organized, efficient support to healthcare providers, telehealth businesses, and busy executives.
Medical Admin & Operations
- Documented success in triaging incoming faxes, verifying insurance eligibility/benefits, and screening prior authorization and precertification requests.
Medical Coding Support
- Proficient in reviewing clinical documentation to accurately assign ICD-10 and CPT codes, ensuring alignment with industry standards.
Case Management
- Expert at managing case creation, data entry, and conducting comprehensive reviews to ensure cases are fully accurate and "nurse-ready" for clinical teams.
Data Security
- Deep understanding of HIPAA regulations, ensuring all patient demographics and sensitive medical records are handled with maximum privacy.
