Over 12 years of experience in customer support, operations, and admin work for different e-commerce and service-based companies. I currently work with Simpro every day, handling quoting, invoicing, purchase orders, job scheduling, reporting, and data accuracy. I also manage accounts tasks such as reconciling invoices, processing payroll, handling AP/AR, and maintaining financial records using Xero.
Throughout my career, I’ve handled customer concerns, managed workflows, supported teams, and kept documentation and day-to-day operations organized. I’m comfortable communicating with clients, suppliers, and internal teams, and I work well with tools like Shopify, Gorgias, Salesforce, Hubstaff, ClickUp, and Google Workspace.
I’m consistent, reliable, and able to work independently with minimal supervision. My goal is to support businesses by keeping tasks updated, processes smooth, and customers satisfied.
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