Need a reliable professional to elevate your business operations? I’m here to help!
Here’s how I can support your business and make your life easier:
VIRTUAL ASSISTANT & PROPERTY MANAGEMENT
With more than a year of experience managing properties across the U.S., I bring a full suite of property management services, including:
- Guest Communication & Review Management
- Listing Onboarding & Optimization
- Vendor Coordination (Cleaners & Maintenance)
- Claims Handling (Airbnb, VRBO, -----------)
- Marketing & Calendar Rate Adjustments
- Administrative Support to ensure your property stays compliant and guest-ready- Client Communication & Reporting
I’ve also worked with major platforms like Airbnb and ----------- as part of the escalation department, giving me deep insight into best practices, policy handling, and guest satisfaction.
DATA ENTRY & BASIC EDITING
I provide accurate, efficient data entry and can handle basic editing to ensure your content is clean and professional.
CUSTOMER SERVICE
With 4+ years of customer service experience at UPS, Gusto, and Stealth Monitoring (CCTV), I’m skilled at resolving issues quickly and maintaining strong relationships with clients and guests.
TOOLS I’M PROFICIENT IN
- Property Management Tools (Hospitable)
- Google Workspace (Docs, Sheets, Slides, Drive, Gmail)
- Microsoft Office (Word, Excel, PowerPoint)
- CRM Systems (Salesforce, Zendesk, GoDaddy)
- Project Management Tools (-----------, Jira, Notion)
- Communication Tools (OpenPhone, Slack, WhatsApp, Microsoft Teams, Zoom)
- Data Entry Software (Microsoft Excel, Google Forms)
- Editing Software (Canva & CapCut)
- Calendar and Scheduling Tools (Outlook Calendar, Google Calendar)
- Phone System Software (Genesys, Avaya, 3CX)
- Performance Monitoring (Verint, NICE)
KEY SKILLS
Communication: Clear, timely updates
Time Management: Efficient task prioritization
Adaptability: Quick to learn new tools and handle shifting priorities
Let’s connect and explore how I can support your business and help it grow!
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