Hi! I've been providing excellent Customer Service for almost 6 years now. I'm very much familiar in using Oracle CRM, Softphone (ININ) and Microsoft Office. Since my daily tasks cover all inquiries from our internal and external customers, I can say that I'm a great problem solver and knows how to analyze a situation. I'm also flexible when it comes to time and process and more than willing to learn new things and can work with minimal supervision.
