Experience: 10 years total
• Customer Support – handling inquiries, issue resolution, client communication• Account Management & Sales – client handling, retention, relationship building• Back-office Operations – data entry, reporting, workflow support• Accounts Receivable / B2B Collections – invoicing, billing accuracy, follow-ups, payment tracking• Executive / Virtual Assistant – scheduling, coordination, client updates, admin support
Skills:• Strong communication (written & verbal)• Billing & data accuracy• CRM tools (Zendesk, ConnectWise)• Microsoft Office & Google Workspace• Organization & time management• Problem-solving & multitasking• Team coordination & basic bookkeeping tasks
Verified