I am a former T-Mobile customer service representative with 2 years of experience. I have also worked in debt collection and handled Medical Billing and Collections and Payday Cash advance loan debt collection. As a customer service representative, I have developed strong communication and problem-solving skills, and have experience in dealing with a wide range of customer inquiries and concerns. In debt collection, I have honed my negotiation and persuasive abilities and my ability to navigate complex financial situations. My experience in both roles has helped me develop a high level of empathy and emotional intelligence. I can approach each situation calmly and professionally while actively listening to the customer's concerns to find a solution that works for both parties.
I am available to start as soon as possible.
