???? Compliance Coordinator | Credentialing Specialist | Virtual Assistant | 7+ Years Customer Service Experience ????
Hi! I'm a detail-oriented and highly organized professional with 3 years of experience as a Compliance Coordinator/Credentialing Specialist, and 6+ years in customer service, including 1 year as a remote Customer Service VA.
Over the past few years, I’ve successfully onboarded hundreds of healthcare professionals — primarily RNs and LPNs, with some CNAs and allied health workers. I specialize in VMS placements (95%) and direct contracts (5%), supporting staffing operations across the U.S., particularly in PA, MA, NH, and VT.
? 95% Onboarding Success Rate – with delays only due to candidate-side issues
? Supported a company with 18–20 recruiters, assisting with all compliance and credentialing concerns
? Hands-on experience with various VMS platforms: Adaptive, Medefis, FWS, Stafferlink, AYA, GHR, Cross Country, AHSA, Favorite, Grapetree, Rightsourcing, and more
? Successfully improved compliance workflows — helping scale the business from local staffing (VT & NH) to nationwide VMS staffing
? Excellent time management, communication, and documentation skills
In addition to my compliance expertise, I bring 8 years of solid customer service experience, both in call center roles and as a remote VA managing end-to-end customer support operations.
I’m passionate about supporting fast-paced healthcare staffing teams and ensuring that credentialing and onboarding are always smooth and efficient. If you're looking for a reliable, experienced, and proactive team player — let's connect!
