Professional Virtual Assistant | Customer Support | Tech Support | Sales & Admin Specialist
Hi there! I’-----------lissa, a dedicated and detail-oriented Virtual Assistant with nearly 6 years of combined experience in BPO customer service, technical support, and remote administrative assistance.
I help businesses run smoothly by handling the behind-the-scenes tasks that keep clients happy and operations organized. Whether it’s managing leads, coordinating schedules, or delivering excellent customer support, I make sure everything is handled efficiently and with care.
Here’s what I bring to the table:
2+ years of Virtual Assistant experience — managing leads, confirming appointments, processing memberships, and preparing business reports.
4 years of BPO experience in customer service, technical troubleshooting, and sales support.
Skilled in CRM tools (PipeDrive, RingCentral, Dialpad), Google Workspace, Microsoft 365, and Calendly.
Proven ability to communicate clearly, solve problems fast, and adapt quickly to new tools and systems.
Experience supporting clients in different industries.
I’m known for being reliable, organized, and easy to work with. My goal is to help you save time, maintain great customer relationships, and keep your business running smoothly. So you can focus on growth.
Let’s work together to simplify your day-to-day operations and achieve your goals efficiently!
