I'm Christiane Joy Burdeos and I've been working within the realm of customer service and community management for over the last 7 years. Within those 5 years, I have been a Social Media Team Lead for our team. I've worked with various companies in multiple industries to help them truly shine and bring out their best face possible. This has been done by setting up and offering stellar customer management and client service experiences, structuring and implementing new methods to enhance flow and function, working with marketing teams to strategize creative content, moderating and managing forums, platforms, and social media, and helping communities remain active, engaging and alive.
People and creativity are my passions and therefore I bring an extra 'oomph to my positions as I'm filled with a genuine energy for communication and life!
Throughout my time online I have learned to work with these programs:
Meta Business Suite (Facebook Business Manager)
Sprout Social
Brandbastion (Facebook, Instagram, Twitter, YouTube, Tiktok)
Gladly
Agorapulse
Canva
CapCut
Zendesk
Quiet
Ship Station
Trustpilot
Chargedesk
Stripe
Braintree
When I work
Laravel
I'd love to learn more about your company and see if we could be a great mutual fit for each other - especially those communities dealing with personal development, travel, holistic health, spirituality, art, education, non-profits, or mental health.
Hope to connect soon!
