I am a Customer Success and People Relations professional with over seven years of experience in Customer Service, Sales, and Talent Acquisition. I specialize in building strong client relationships through clear communication, empathy, and attention to detail.
Currently, I work as a People Relations Officer at ECE Contact Centers, focusing on employee engagement and communication management. Previously, I was a Top Agent at Qualfon Philippines, recognized for exceeding performance goals and ensuring customer satisfaction.
I am proficient with CRM tools and highly adaptable to working with US-based clients. Dependable and detail-oriented, I take pride in delivering excellent service and fostering positive customer experiences.