I am a Healthcare Virtual Assistant with over 2 years of experience in insurance verification (VOB), lead generation, and appointment setting for laboratory clinics and DME/online pharmacy accounts.
I specialize in supporting healthcare teams by ensuring accurate patient verification, efficient scheduling, and consistent follow-ups.
My core skills include:
• Insurance Verification (Medicare, Medicaid, Commercial plans)
• Appointment Setting (Telehealth & In-clinic)
• Inbound & Outbound Calls (high-volume)
• Lead Generation and Follow-ups
• CRM Management (GoHighLevel, dialers, task tracking)
• Patient coordination and documentation
In my previous roles, I handled 80–100+ calls daily, verified patient eligibility, scheduled appointments, and ensured all records were accurate and up to date. I am experienced in handling patient concerns professionally while maintaining compliance and attention to detail.
I am reliable, organized, and able to work independently with minimal supervision. I understand the importance of patient experience and operational efficiency in healthcare.
If you're looking for a dedicated VA who can manage verification, patient communication, and lead follow-ups effectively, I’d be glad to be part of your team.
