Hi! I’m Jayson, a dedicated Customer Support, Technical Support VA, E-commerce and Help Desk with over 10 years of experience in customer support, help desk operations, and technical troubleshooting.
I specialize in email and chat support, CRM management, e-commerce customer service, order processing, technical support, and administrative tasks. I have hands-on experience handling Zendesk, HubSpot, Zoho, Shopify, Meta for Business, Kustomer, Recurly, Loop, Amware(Staci), Office 365, Google Suite, and website hosting platforms.
Previously, I supported global customers for companies in e-commerce, web hosting and telecommunications, managing inquiries related to orders, refunds, billing, domain management, DNS, email migration, website troubleshooting, and account support.
I’m highly organized, detail-oriented, tech-savvy, and dependable. My goal is to help business owners save time by providing efficient, accurate, and professional support, allowing them to focus on growing their business.
What I can help you with:
Customer Support (Email, Chat, Social Media DMs and Comments)
Technical Support & Help Desk (Telco, DNS, Web Hosting, Office365 and Google suite)
E-commerce Support (Order tracking, Refunds, Returns, Tracking, chargeback, cancellation, exchange, defective device and escalation)
CRM Management (Zendesk, HubSpot, Zoho , Jira)
<8efe80624d780eba0c6493ec45140364>;Email Management & Admin Tasks
Data Entry, Research & Scheduling
Let’s work together to grow your business! I Can start ASAP.
