Executive Assistant | Virtual Assistant | Property Management Support | Customer Service Professional
Hi, I?m Erica Nicole Engracia, a dependable and detail-oriented Executive Assistant and Virtual Assistant with hands-on experience in property management, hotel operations, customer service, and administrative support. I help executives, property managers, and growing teams stay organized, compliant, and on track by providing reliable, accurate, and proactive day-to-day support.
I specialize in calendar and email management, tenant and vendor coordination, document handling, compliance tracking, reporting, and back-office administration. With a strong background in hospitality and customer-facing roles, I bring professionalism, clear communication, and a service-driven mindset to every task. I?m adaptable, quick to learn new tools, and comfortable working independently in fast-paced environments.
What I Offer
* Executive & Virtual Assistant Support
* Property Management Administrative Support
* Calendar, Email & Appointment Management
* Tenant, Vendor & Contractor Coordination
* Property Inspections, Walkthrough & Maintenance Scheduling
* Document Handling, Reporting & Compliance Tracking
* CRM Updates & Task Management
* Customer Service & Client Communication
* Data Entry & Spreadsheet Management
- Tools I Work With
* Google Workspace (Docs, Sheets, Drive)
* Microsoft Office (Word, Excel, PowerPoint)
* Guesty, Airbnb, -----------
* -----------, Asana
* Zendesk, Dialpad, Slack
* Outlook & other email platforms
- Why Clients Enjoy Working With Me
* Highly organized and detail-oriented
* Reliable, professional, and deadline-driven
* Strong communication and coordination skills
* Quick learner and adaptable to new systems
* Proactive and able to work with minimal supervision
* Trusted with confidential and sensitive information
Executive Assistant ? Virtual Assistant ? Property Management Assistant ? Admin Support ? Hotel Management Support ? Customer Service VA ? Remote Assistant ? Back-Office Support ? Email & Calendar Support
Let?s Work Together
If you?re looking for a dependable Executive or Virtual Assistant who understands property operations, client communication, and administrative workflows, I?d love to support your team. I?m committed to helping your business run smoothly, efficiently, and professionally.
