Administrative Virtual Assistant | eCommerce Operations & Customer Support
I help eCommerce brands and service-based businesses run smoothly through efficient operations, reliable coordination, and excellent customer support.
I have 10+ years of eCommerce management experience and 13+ years in customer service, handling day-to-day store operations, order processing, logistics coordination, and customer issue resolution.
What I can help with:
eCommerce store management & order fulfillment
Customer support (email, chat, social media, inbound/outbound calls)
Returns, refunds, replacements, and transfers
Product research, listing, and optimization
<8efe80624d780eba0c6493ec45140364>Facebook & Instagram management and Facebook Ads
Influencer and content creator coordination
Staffing coordination, scheduling, and client communication
Project management (Asana, Trello, ClickUp, Notion)
I’m detail-oriented, proactive, and calm under pressure, helping businesses stay organized while keeping customers satisfied.
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