9+ Years of Customer Service Experience | E-Commerce | Social Media | Customer Support
You can call me Rodz.
I’m an experienced Customer Service & E-Commerce Support Specialist with 9+ years of experience, helping businesses deliver fast, professional, and personalized customer support across multiple channels.
💼 How I Can Help Your Business
✅ Customer Service Specialist<8efe80624d780eba0c6493ec45140364>Email, live chat, inbound & outbound calls
Customer inquiries and complaint resolution
Order tracking and issue resolution
Returns, refunds, exchanges & subscriptions
🛍️ E-Commerce Support
Order processing and management
Shopify, Tiktok & Amazon Seller support
Product reviews and customer feedback
Subscription management
Customer follow-ups
📱 Social Media Support<8efe80624d780eba0c6493ec45140364>Facebook & Instagram community management
Comment and message management
Ads moderation
Social media customer support
Reputation and community engagement
🛠️ Tools & Platforms
Experienced with Shopify, Gorgias, Zendesk, Richpanel, Amazon Seller Central, Yotpo, Smile, Agorapulse, TikTok, Meta, Stayai, Click up, Mach, Chatgpt, Slack, and Microsoft Office.
🌟 Why Work With Me?
I’m a self-motivated, detail-oriented, and dependable professional who can work with minimal supervision. I understand that great customer service isn't just about answering messages—it's about building trust, solving problems, and creating customers who want to come back.
I can adapt quickly to your workflow, learn your brand voice, and provide the level of service your customers deserve.
📩 Let’s take your customer support to the next level. I’d love to help your business deliver an exceptional customer experience.
