Esperanza

Admin, Customer Support, Case Management

Verified

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $5.79/hour ($1,019.19/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

Not specified

Top Skills

SalesforceHubSpot CRMCustomer Relationship Management

Last Active

September 24th, 2025 (10 months ago)

Member Since

November 15th, 2022

"I can find little blocks of time to focus so we can scale this business."

Clearman Lawyers

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About

EXPERTISE: Case Management(Disability), Admin, Virtual Receptionist, Customer Service, Legal, Salesforce, HubSpot, XERO, Quick books, Ring Central, Zendesk

What I Offer:

> Disability Case Management (U.S.-based): Manage SSDI/SSI claims, coordinate with SSA/DDS, Handle documentation, medical records, and guide clients through the process.

> Legal and Administrative Support: Prepare and organize legal documents, complete government forms, and maintain accurate filing systems with confidentiality.

> Virtual Receptionist Services: Manage inbound and outbound calls, schedule appointments, and provide professional client communication.

> Customer Service & Sales Support: Handle client inquiries, build relationships, generate leads, and assist in closing sales.

> Executive Administrative Assistance: Support CEOs with calendar management, task coordination, and meeting reminders.

> Software Proficiency: Skilled in HubSpot, Salesforce, RingCentral, and Zendesk for CRM and communications; experienced in using Xero for invoicing and basic bookkeeping.