Looking for a professional freelancer to help you with day-to-day tasks? Look no further. I am a highly experienced and proficient customer service representative who can check off the checkboxes on your to-do list. With over 5 years of experience in the BPO industry and 1 year and 6 months of experience as a content moderator, here's a list of the tasks I can accomplish for you:
• Inbound Calls
• Outbound Calls
• E-commerce knowledge
• Email Management
• Communication Skills
• Data Entry
• Cold calling
Having completed these tasks in the past years, I became efficient in using the following tools/applications/platforms.
• eBay
• Agent Desktop
• Nova
• Airbnb
• MS office
• Tiktok
• Gmail & MS Outlook
• Slack
• MS Teams
• Facebook, Instagram, YouTube & Linkedin
• GoHighLevel
I pride myself on being consistently responsive and professional on every project I take on. I'm a problem solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.
Let's chat to discuss more details about your project.