Order Processing | Sales Operation Coordinator | Customer Service | General Admin
Hi, I'm ----------- ----------- from the Philippines. With 10+ years of experience in sales, e-commerce support, order processing, and customer service, I provide outstanding customer service to ensure customer satisfaction and loyalty, and to achieve sales targets.
Here’s what I can help you with:
B2B and B2C e-commerce support
Order processing & order fulfillment
Order tracking & follow-up
Upselling and cross-selling strategies
Outbound and inbound sales support
Customer support via phone, chat, or email
Billing, payment, and subscription support
Lead generation and follow-ups
Appointment scheduling
Logistics coordination and order tracking
Cart recovery and order processing
Billing, payment, and subscription support
CRM management and data entry
Workflow optimization and reporting
Conduct competitor research
Maintain accurate documentation and reports
Product listing and listing management (Shopify)
Coordinate with suppliers and follow up on orders and deliveries
Assist with prospecting and closing opportunities
Administrative support (email & calendar management, invoicing, report preparation)
Support the sales team by preparing contracts & proposals
Choose me to be your VA!
I'm a highly organized and motivated professional
With strong analytical abilities for interpreting data and making strategic decisions
A self-starter capable of effectively managing multiple tasks independently
I'm exceptional in written and verbal communication
Proven experience in assisting businesses with daily shop operations
Tools I'm Proficient At:
Google Workspace (Docs, Sheets, Slides, Drive), Microsoft Office (Word, Excel, PowerPoint), CRM & project management tools (Zendesk, Salesforce, Shopify, Aventus, Loop), (Slack, Zoom, Microsoft Teams), OneDrive, Google Drive, Canva, Capcut and more
Invite me for an interview today!
It’s no coi----------- you’re looking at my profile — you need a VA with the right experience who can deliver results. Let’s chat soon.
Order Fulfillment, Outbound Sales, Sales Management, Ecommerce, Inbound Sales, Customer Support, Sales Support, CRM, Customer Support, Data Entry, Virtual Assistant, Project Management, Order Management, Office and Administration, Shopify, English Proficiency, Communication, Analytical, Client Relationship Management, Product Listing, Zendesk, Shopify, Microsoft Excel, Telemarketing, English Speaking, Salesforce, Cold Calling, Listing Management, Back Office Support, Organization, English Proficiency, Communication, Analytical, Client Relationship Management, Customer Service, Sales Management
