I have 4 years of experience on Amazon as Amazon Seller Support.
I can offer these following tasks:
• Manage the Amazon Seller Central (Seller-Buyer Messaging, Fix Listing/Pricing Error/Stranded Inventory, Account Health, create case log remove Feedback, etc.)
• Contact and coordinate with the Supplier then create shipments to move stock from the warehouse to Amazon
• Manage FBM and FBA orders and deliver excellent Customer Service to buyers in their primary concern.
• Raising investigation to Amazon for incorrect fees (FBA fees, storage fees, and referral fees), unused shipping labels, FBA inventory lost, damaged, disposed of inventory in the warehouse, shipment discrepancies, removal orders, MCF orders, and FBA Customer Orders.
• Create reports that simplify the day-to-day monitoring of order items, canceled orders, refunded orders, and overdue items.
• Collaborate with different departments/ business units on improvement projects. And many more.
Let's have a chat or call and talk about your business.