A dedicated professional with a Bachelor’s in Psychology and over eight years of experience bridging the gap between strategic HR and Clinical operations.
My core expertise lies in Care Coordination for APAC and US-based healthcare practices. As the primary point of contact for patient referrals, I manage the end-to-end client journey with a high level of autonomy. I specialize in navigating sensitive client communications, optimizing calendar and appointment workflows, and handling secure payment processing in fast-paced clinical environments.
Backing my healthcare operations experience is a strong foundation in comprehensive HR management—spanning roles as an HR Coordinator, Recruiter, and Payroll Assistant. I have also experienced working in Customer and Client Coordination roles across the IT, e-commerce, and sales sectors. I thrive in remote, trust-based environments where I can streamline workflows, hit strict KPIs, and deliver exceptional support to both clinical teams and clients.
