Hi! I’m ----------- ----------- Yu — a self-driven and reliable Virtual Assistant with over 3 years of combined experience in administrative support, customer service, and creative media.
I’ve worked with CapitalOne and SilverScript (Medicare Part D) handling phone, chat, and email support with professionalism and empathy. I also bring a creative edge to my work, having managed video editing, ad design, and social media content creation for small businesses and personal brands.
My strengths lie in:
Customer Support (US Healthcare, Banking, General Inquiries)
Administrative Assistance (Email, Calendar, File Management)
Short-Form Video Editing & Canva Graphic Design
Strong English Communication & Fast Learner
I’m here to help your business run smoother, connect with your audience better, and bring you peace of mind knowing things get done right.
Let’s work together to make that happen!