Hello! I'm Romel Errol B. Dela Peña.
I have 5 years of experience as an Amazon and Walmart Virtual Assistant. My experience includes Amazon Seller Central and Walmart Seller Center management, product research and sourcing, order fulfillment, inventory monitoring, account health management, supplier coordination, and customer support.
I also worked as an SEO Specialist, where I conducted keyword research, implemented on-page SEO strategies, optimized website content, and analyzed website performance.
Before working as a Virtual Assistant, I spent 4 years in the BPO industry as a Customer Support Representative and Auto Insurance Sales Agent, handling customer inquiries, resolving concerns, and providing customer support through voice and non-voice channels.
I am experienced with tools such as Keepa, RevSeller, DS Amazon Quick View, Scan Unlimited, OA Genius, IP Alert, SEO NEO, Multilogin, Google Sheets, and Microsoft Excel.
I am currently looking for a full-time, long-term remote opportunity where I can apply my experience and continue to grow professionally.
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