Highly motivated and results-oriented professional with nearly three years of experience in the BPO industry, specializing in sales, hospitality, finance, and customer service. Proven expertise in appointment setting, client acquisition, lead management, and administrative support for both B2B and B2C clients across the US, UK, and Australian markets.
As a Sales Representative at Homeaglow, I consistently exceeded booking targets by delivering tailored service consultations, managing CRM pipelines, and building strong client relationships that enhanced customer retention and satisfaction. Skilled in CRM platforms such as Asana, Trello, Notion, Django, and HubSpot, with advanced proficiency in Microsoft Office and Photoshop for reporting, presentation creation, and marketing support.
