Dynamic Operations & Administrative Professional with 19 years of cross-industry excellence, combining 15
years of BPO mastery (Customer Service, Tech Support, and Sales) with 4 years as Virtual Assistant. A proven
strategic right hand to corporate leadership, I excel at streamlining complex operations, managing high-velocity
workflows, and delivering top-tier executive support. Tech-forward and battle-tested across multiple global
industries, I don't just manage tasks—I optimize systems to save leadership time and drive organizational
success.
Expertise:
Customer Service
Technical Support<8efe80624d780eba0c6493ec45140364>Email Management
Travel Management
Calendar Management
Property Management
Taking Minutes of Meeting
Google Workspace
Microsoft Tools
Data Entry and Research
USA and Australia Billing and
Claims Management (in
Medical/Health, Home and
Cars/Motor Insurance)
Lead/Warm/Cold Calling
