I'm an experienced customer service representative for years. Working in a BPO helped me a lot to improve my communication skills. That's why I'm confident enough that I can converse with my clients/customers well. I'm also capable of providing resolution to customers to satisfy their needs. I can communicate in verbal or written ways. I am also computer literate. I can definitely say that I'm a fast learner and can easily adapt the change in environment. I have initiative. I also applied work ethics when it comes to my job. I will surely do my very best to be an effective and efficient employee that will help in the growth of your company.
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