Operations and customer support professional with 4–5 years of experience supporting U.S. and international clients through email, phone, chat, onboarding, documentation, escalations, and administrative workflows. Skilled in managing tickets, tracking cases, coordinating follow-ups, preparing reports, and maintaining accurate records. Experienced with CRM/internal tools, Microsoft Office, MS Teams, and WordPress website administration. Strong communicator with a detail-oriented, organized, and solution-focused approach.
