Has been a part of a Client hand-picked tier under Managed Host/ Enterprise Support team that assists Managed Hosts team under Airbnb Support. Responsibilities include but not limited to:-Manages properties in alignment to the Airbnb rules and regulations.-Hiring and managing contractors, maintenance, handymen etc. to resolve issues.-Messaging guest communication to ensure great customer service (to be able to follow-up within 5 minutes) using phones.