Exceptional Operations Manager, Project Manager and Customer Service Manager.
A talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Achievements:
- Developed and launched multiple brands with total revenue of $1,450,000
- Executed and completed high-ticket projects that are $50,000 and above.
Hard Skills :
- Excellent business administration and project management skills, critical thinking, decision-making skills, and unsurpassed work ethic.
- Experience in marketing campaigns and brand awareness strategy.
- Proficient in Facebook Ads, Social Media Analytics and Strategy.
- Devised processes to boost long-term business success and increase profit levels.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of position for new organization
- Developed and initiated projects, managed cost, and monitored performance.
- Created SOP's and processes to improve operations
- Tech savvy and have experience in a wide range of project management and business applications.
1. Operations Management
2. Business Process Re- Engineering
3. Project Management
4. Finance Background
5. Creative Thinking and Problem-Solving
Soft Skills
1. Leadership
2. Teamwork
3. Organization
4. Interpersonal Skills
6. Delegation
7. Communication
Verified