- Basic knowledge of commonly used IT tools and software, such as email, word processing, and IT support.
- Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
- Active listening skills to understand the needs and concerns of others.
- Ability to troubleshoot simple technical problems and find solutions or escalate issues to appropriate parties.
- Willingness to learn and adapt to new technologies and processes.
- Willingness to be trained to hone my capabilities to a certain task.
