I have over six years of experience in the customer service field, working in diverse roles such as Waiter, Barista, and BPO Agent. During my time in the BPO industry, I handled a variety of accounts, including Customer Care, Technical Support, Sales, and E-commerce. I have assisted clients and customers across multiple channels, including face-to-face interactions, phone calls, live chat, and email. My extensive background has equipped me with the skills to address customer needs and deliver exceptional service effectively. I am confident in my ability to exceed expectations and contribute positively to this role.
