I am a detail-focused former customer service agent. I have hands-on experience handling customer calls in a fast paced environment. I am trained to deliver service, resolve issues quickly and communicate in a professional and friendly way.
In addition to my call center experience, I am good with computers. Can do various administrative tasks. I am skilled in using Google Sheets and Google Docs, managing emails, entering data and doing online research. These skills help me support businesses with operations and back-office tasks.
I am flexible, learn tools quickly and can work independently with little supervision. I focus on accuracy, organization and meeting deadlines while ensuring high-quality work.
Here are some skills and services I can offer:
* Inbound customer support and call handling
* Virtual assistant tasks
* Data entry and data management
* Google Sheets and Google Docs, for spreadsheets, reports and documentation
* CRM and data encoding if needed
I am looking for a long term opportunity to use my customer service and administrative skills. I want to help businesses run smoothly and efficiently. I can handle emails do admin support and conduct online research.
