Healthcare professional with 6+ years of experience in medical billing and revenue cycle management (RCM) and 9+ years in the BPO industry. Skilled in end-to-end RCM processes including patient registration, eligibility verification, medical coding, claims submission, payment posting, denial management, and AR follow-ups. Experienced in DME billing, appointment scheduling, and insurance verification. Strong background in team leadership, coaching, QA monitoring, and compliance with HIPAA/PHI standards. Proficient in Epic, NextGen, AthenaOne, Availity, and other billing systems.
