Hey there! I'm Chris, a BPO professional with 2+ years of experience in customer service, sales, and recently lead generation, working with US-based clients in healthcare, ride-hailing, and telecommunications.
At Ibex, I handled inbound calls for Modivcare, a top NEMT broker in the US, assisting health insurance members with medical ride bookings and ensuring they understood their transport benefits.
At TaskUs, I supported drivers and delivery partners for Uber (US & Canada), the largest US ride-hailing/food delivery platform, managing account setups, document verification, background checks, and payment concerns like Instant Pay and direct deposits.
At TTEC, I worked in outbound sales and customer support for Verizon Wireless, selling wireless plans, handling billing inquiries, processing service upgrades, and educating customers on promotions, ensuring accuracy and top-notch service.
I’m skilled in CRM tools, email handling, data management, and admin tasks, helping businesses stay organized and efficient.
Looking for a reliable and results-driven VA? Let’s connect and discuss how I can support your business!
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