PROFESSIONAL SUMMARYReal estate operations leader with 10+ years of experience supporting brokerages, property management firms, and sales teams across the US, Canada, and Australia. Proven expertise in transaction coordination, residential leasing, compliance, CRM systems, and team leadership. Founder and CEO of a real estate–focused virtual assistant agency delivering high-level operational support. Highly detail-oriented, process-driven, and trusted in managing transactions from intake to closing.CORE COMPETENCIESTransaction & Listing Coordination
Residential Leasing & Tenant Screening
Real Estate Compliance & Documentation
Brokerage Operations & SOP Development
CRM & Database Management
Team Leadership & Training
Client Communication & Follow-Ups
Systems: Open to Close, reZEN, Skyslope, Brivity, Boomtown, SISU, Follow Up Boss, KW Command, LoneWolf, MLS, Dotloop, DocuSign
Tools: Excel, Canva, Zendesk, HubSpot, Trello, LinkedIn Sales Navigator
PROFESSIONAL EXPERIENCE
Residential Coordinator Peak Properties | Full-Time, Remote
February 2025 – December 2025 | Chicago, Illinois, USAScreen condominium rental applicants for Chicago-area properties.
Conduct criminal background checks and income verification.
Assist applicants through approval processes and documentation requirements.
Prepare and issue lease agreements upon approval.
Ensure compliance with residential leasing policies.
Transaction CoordinatorPREMIERE Group – Real Broker NH, LLC | Remote
October 2023 – February 2025 | USAManaged transaction intake and documentation using Open to Close.
Completed missing transaction details (MLS, settlement dates, commissions, deposits).
Entered transactions and listings into reZEN and monitored broker approvals.
Followed up with agents for missing documentation on set timelines.
Requested CDA, ALTA, and commission checks prior to closing.
Uploaded final closing documents and ensured agent payouts were completed.
Property Specialist / Licensed Real Estate AgentAyala Land Premier / ALVEO | Freelance
March 2024 – Present | PhilippinesLicensed property specialist selling luxury and high-end residential developments nationwide.
Assisted clients with property selection, investment analysis, and transaction support.
Supported listings, CRM management, compliance documentation, and marketing campaigns.
Promoted sustainable, master-planned communities aligned with Ayala Land standards.
Compliance Officer (Part-Time)Keller Williams Co-Elevation Realty
May 2022 – April 2025 | Toronto, CanadaReviewed agent files for compliance via KW Command.
Entered transaction and commission data into LoneWolf.
Followed up on missing signatures and documentation.
Calculated and verified commission distributions.
Transaction & Listing CoordinatorThe Redux Group – Keller Williams / eXp Realty
July 2019 – September 2024 | Washington, DC, USACoordinated buyer and seller transactions from contract to closing.
Managed MLS listings, compliance uploads, and documentation via Skyslope.
Drafted contracts, addendums, and listing agreements.
Coordinated title, escrow, lenders, inspections, repairs, and closings.
Maintained databases using Brivity, Boomtown, Dotloop, and KW Command.
Scheduled open houses and coordinated marketing materials.
Data Mining SpecialistUNBLINDED | Part-Time
December 2020 – March 2022 | New York, USAConducted lead research and data sourcing for targeted markets.
Generated prospects using LinkedIn Sales Navigator, Skrapp, Seamless, RocketReach.
Maintained and validated Excel databases for accuracy.
Trained tea-----------mbers and tracked performance metrics.
Research & Account ManagerThe Australian Business Executive / Boardroom Broadcasts
February 2018 – June 2020 | Australia / RemoteManaged research, prospecting, and account coordination.
Conducted LinkedIn outreach, appointment setting, and CRM updates.
Supported publication research, executive interviews, and client communications.
Created marketing graphics and assisted in training new tea-----------mbers.
ESL Teacher / English TutorAcadsoc Limited & RareJob Inc.
August 2016 – June 2020 | RemoteDelivered one-on-one English instruction to international students.
Improved grammar, pronunciation, reading, writing, and conversational fluency.
Assessed performance and documented progress with structured feedback.
Customer Service & Technical Support RepresentativeConvergys | Sutherland | iQor
2013 – 2016 | PhilippinesSupported AT&T Cricket Wireless billing, payments, refunds, and troubleshooting.
Provided technical support for Norton Antivirus (remote PC support).
Handled order processing, retention, upselling, and outbound follow-ups.
Verified